Effective Date: 22.07.2024
Introduction
Balanced Living ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.balancedliving.com or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
- Personal Information:
- Name
- Email address
- Phone number
- Billing address
- Payment information (credit/debit card details)
- Health and Wellness Information:
- Information provided during consultations and wellness assessments
- Health goals and preferences
- Usage Data:
- IP address
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Our Services:
- Schedule and conduct consultations
- Develop personalized wellness plans
- Process payments and manage subscriptions
- To Communicate With You:
- Send you updates, newsletters, and promotional materials
- Respond to your inquiries and provide customer support
- To Improve Our Services:
- Analyze usage patterns to enhance website functionality
- Personalize user experience based on preferences
- To Maintain Security:
- Monitor for fraudulent activities and unauthorized access
- Ensure compliance with legal obligations
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers:
- Third-party vendors who perform services on our behalf, such as payment processing and email marketing.
- For Legal Reasons:
- When required by law or to protect our rights, property, and safety, or that of our clients and others.
Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, under certain conditions.
- Right to Restrict Processing: Request to limit the processing of your personal data, under certain conditions.
- Right to Data Portability: Request transfer of the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: Object to the processing of your personal data, under certain conditions.
To exercise these rights, please contact us at privacy@balancedliving.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
